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Complaining is a form of communication that expresses annoyance or unhappiness.[1] It may serve a range of purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a cathartic expression of personal emotion.[2] Complaining may be a method of notification, especially in the context of a consumer of goods or services, that one party has failed to satisfy normal standards, and is expected to rectify a perceived grievance, such as replacing a defective item.[3]
Complaining may be formalized into an organizational system of filing a written grievance as part of a dispute resolution process.[4] Alternatively, it may be a purely informal process among friends or acquaintances that allows for the expression and validation of some personal perspective, often referred to as venting.[5][6] There is some evidence to suggest that complaining may be harmful for physical or mental health by increasing stress levels.[7]
The American proverb, the squeaky wheel gets the grease, is sometimes used to convey the idea that complaining about a problem is an effective means of spurring its resolution,[8] although it has also been noted that there is no necessary correlation between stridency and merit,[9] so that the problem that gets resolved due to complaints may not actually be the most pressing problem requiring resolution.
See also
References
- ↑ "Complain". https://www.britannica.com/dictionary/complain.
- ↑ Berry, William. "The Psychology of Complaining". https://www.psychologytoday.com/us/blog/the-second-noble-truth/202104/the-psychology-complaining.
- ↑ Thøgersen, John; Juhl, Hans Jørn; Poulsen, Carsten Stig (2003). "Complaining: A function of attitude, personality, and situation". Psychology and Marketing. https://d1wqtxts1xzle7.cloudfront.net/43491455/Complaining_A_function_of_attitude_perso20160307-23201-ra74ay-with-cover-page-v2.pdf?Expires=1647693605&Signature=L07dHAsDjC1eOaRI4tRFI4KICyyusc-pnjtXlRx5LH3Ho0MRpCxTZxbjha0B5fQ~lnTPVotssnHV6H4T6zHXra-Ebo5Tg0k4d0kgjnch5ua-gU2In2I21KEJlCxIWEfK5-EpXHt1zXcvsw1C115Vlxd7QrgvKOHfCaQRTv-Z1lRS6g6AgEMJk0UTfkI-mR7A8W3iopVmb7akkHgDNBDJ0MKam2zPD6qHh318d46rs2RY5wL19KSY7fVF8cidZ3WjEqJsZeEUnMqbyrM5ulxxc4iCoxKlqH8fGPiK6wVKzeXJgWLfYxaPJHGTLcdapnYTNNHfTfaOrlrnlC2o9pCHaA__&Key-Pair-Id=APKAJLOHF5GGSLRBV4ZA. Retrieved 19 March 2022.
- ↑ Lari, Osama (2010). "5". Industrial Sociology: A Comprehensive Approach. ISBN 9789380257150. https://www.google.com/books/edition/Industrial_Sociology_A_Comprehensive_App/QEWH6WmYVpMC?hl=en&gbpv=0. Retrieved 19 March 2022.
- ↑ Hagan, Ekua. "No One Likes a Complainer. Here's Why". https://www.psychologytoday.com/us/blog/contemporary-psychoanalysis-in-action/201508/no-one-likes-complainer-heres-why.
- ↑ Wiest, Brianna. "Can Complaining Be Good For Your Mental Health?". https://www.forbes.com/sites/briannawiest/2018/02/02/can-complaining-be-good-for-your-mental-health/?sh=262b0675a52c.
- ↑ Stillman, Jessica. "Complaining Is Terrible for You, According to Science". https://www.inc.com/jessica-stillman/complaining-rewires-your-brain-for-negativity-science-says.html.
- ↑ "Squeaky wheel gets the grease - Define Squeaky wheel gets the grease". Dictionary.com. http://www.dictionary.com/browse/squeaky-wheel-gets-the-grease.
- ↑ Mieder et al. 1992, pp. 760, 880.
- Mieder, Wolfgang; Harder, Kelsie B.; Kingsbury, Stewart A.; Mieder, Wolfgang (1992). A Dictionary of American Proverbs (Hardcover). New York, New York: Oxford University Press, USA. pp. 760, 880. ISBN 0195053990. https://www.google.com/books/edition/A_Dictionary_of_American_Proverbs/AbJ1tVGmiTgC?hl=en&gbpv=1&dq=squeaky+wheel+gets+the+grease&pg=PA880.
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